Customer relationship management (CRM) software has been the heart of any growing business today. It helps companies in various ways – from establishing connections with leads and clients to helping sales teams manage customers’ data. But choosing software is not as easy as you think, there are a lot of factors to consider such as cost, setup and integrations, and features. If your business is looking for CRM software companies in Singapore, there are plenty of choices to choose from!
With the long list of options on the market, we’ve checked out the leading platforms that can help with the needs of various businesses. To help you narrow your choices, we’ve compiled companies that offer the best CRM software companies in Singapore.
Note: This list is strictly not in order.
1. Mobility and Innovative Business Creations
Get ready to learn about iworkstation – an intelligent, intuitive, and innovative Singapore CRM software by MIBC to help companies build fruitful consumer relationships. This CRM software is developed to maintain consumer satisfaction through multiple activities. Big or small businesses in Singapore can take advantage of this system to generate leads, formulate strategies, and attract new prospects.
Iworkstation is more than just CRM software! It is a hub for collecting customer information from various sources and tracks crucial metrics to help businesses understand customer interactions and satisfaction levels. With its state-of-the-art technology and personalisation options, you can elevate the output of your business requirements and stand out! Take advantage of the most versatile CRM software in Singapore now!
Customer Review
Alpha Project Asia
MIBC team helps us to develop our new website. MIBC gives us a suitable website design that fits our industry, in the medical field. Currently, our website has fast speed, is mobile friendly, and has content that can boost our product stand out in the market. We recommend MIBC as a web development solution in Singapore!
| Website: | https://mibc.sg/crm-software/ |
| Contact: | +65 6353 5152 |
| Location: | 1003 Toa Payoh Industrial Park, Unit #03-1501, Singapore 319075 |
| Opening Hours: | Mon-Fri-10AM-6PM | Sat 10AM-1PM |
2. Plexure
With their CRM Solutions, Plexure aims to help businesses run better by improving customer satisfaction, increasing productivity, optimising business processes, reducing costs, and tracking sales performance. As one of the leading CRM software companies in Singapore that offer a diversified list of CRM & ERP solutions for different industries, Plexure makes sure to listen to your business requirements and understand your future goals to deliver a unique solution that best fits your needs.
Plexure specialises in providing businesses with consultancy and development of CRM and ESP systems for firms of all sizes and industries. This company offers various services such as CRM implementation, Solution integration, software development, project requirement analysis, project management, and maintenance support. Shape your business to greater heights with the help of information technology and work with Plexure today!
Customer Review
Inventory Control Systems
The system works to exceed expectations, and the people are nice to work with too! Thanks, Plexure.
| Website: | https://www.plexure.com.sg/ |
| Contact: | +65 6100 8081 |
| Location: | 138 Robinson Rd, #05-02 Oxley Tower, Singapore 068906 |
3. Pepper Cloud
Founded in 2016, Pepper Cloud is now Singapore’s #1 sales CRM software for small and medium businesses. The team at Pepper Cloud believes that all SMEs in Singapore and abroad deserve to experience a simple, user-friendly CRM system to help manage their sales in this digital world. With their highly functional features, the company offers comprehensive CRM software for SMEs that can help visualise the sales process and increases your sales growth.
As an IMDA-approved PSG CRM Solution, Pepper Cloud CRM offers various packages depending on your team size and business requirement. Pepper Cloud takes things one step at a time, providing you with more ability to manage your enterprises. Pepper Cloud has a strong vision and a committed staff that empower businesses with an effective sales CRM.
Customer Review
Varsha Jain
Amazing CRM system that is getting better every day!
Basanta Sharma
Technology-driven with great enthusiasm to innovate and craft world-class software products.
| Website: | https://peppercloud.com/ |
| Contact: | +65 9751 0475 |
| Location: | 1 Raffles PI, #34-04, Singapore 048616 |
| Opening Hours: | Mon-Fri 9AM-6.30PM | Closed on Sat&Sun |
4. Focus Softnet
Established in 1992, Focus Softnet has transformed from a regional IT company to a multinational business solutions provider and innovator. With its acclaimed products and services and a richly experienced workforce, this company has expanded across 17 countries and operates from 27 offices around the globe. Since its foundation, Focus Softnet ensures its products include advanced technology and are feature-rich and built through extensive research. Due to this, the firm has earned partnerships and alliances with influential international business organisations.
Focus Softnet is a multi-domain IT solutions provider with over 29 years of experience, and its consulting services and skill sets are supported by a strong knowledge foundation and an acute grasp of what it takes to operate and expand a business. Uniquely manage your business by offering unmatched business advantages, seamless marketing automation, optimiSed customer service, and faster sales growth with the company’s robust and effective CRM software platform!
Customer Review
Sharath Chandra
Focus Softnet ended my search for POS software for my retail chain stores. It has great features and is also easy to use and has courteous customer support. I recommend it to all.
Rakesh Kumar Akula
Bought inventory software solution which is user-friendly and made our work process easier. Focus Softnet provides customer service that really stands out.
| Website: | https://www.focussoftnet.com/sg/ |
| Contact: | +56 6844 2326 |
| Location: | 60 Paya Lebar, Unit #10-50, Paya Lebar Square, Singapore 309051 |
| Opening Hours: | Mon-Fri 9AM-6PM | Closed on Sat&Sun |
5. Fortunesoft
Fortunesoft is a software product engineering and services company that specialises in user experience design and cutting-edge technologies. Since its foundation in 2009, the company has already served 250+ happy clients, completed 500+ successful projects, and made 2370+ sprints. With over 14+ years of experience in the industry, Fortunesoft operates in four main expertise: Product Engineering, Agile, DevOps, and Continuous Integration.
With Fortunesoft, you can build feature-rich CRM software that guarantees a smooth business process. With their expertise in creating fully customised CRM solutions over the years, they have developed a better understanding of the business logic and guarantee effective solutions. Fortunesoft aims to be your trusted CRM development partner with their agile development approach, client engagement, CRM application development expertise team, future thinks, security, DevOps, and bug-free sprints.
Customer Review
Jaysond Miclat
Competence, service, and support are excellent. Our design tool works great and now generates revenue. The team is with you from building the website to making sure it runs smoothly even after the project is complete. Looking forward to creating more online solutions for our customers at fortunesoft!
Sean Colandrea
The group was thoughtful, smart, and agile and met all of our requirements.
| Website: | https://www.fortunesoftit.com/sg/ |
| Contact: | +656 3158 1762 |
| Location: | 30 Cecil Street, #19-06, Prudential Tower, Singapore 049712 |
| Opening Hours: | Mon-Fri 8.30AM-6.30PM | Closed on Sat&Sun |
6. Awebstar
Awebstar is the one-stop look for your business groups in Singapore! With their CRM software, you can build long-lasting relationships with your clients. Their system collects the data and brings all the information into one single active unit. Their CRM software solution generates a bigger picture to help you understand trends and create more accurate forecasts and predictions for your business development.
CRM software helps your business in managing your sales, calls, marketing, and loyalty. Awebstar has helped many organisations boost business growth within a timeslot, and has served nearly 15000+ organisations and individuals of large-scale or small-scale businesses. This company is a well-known top web design company in Singapore that assists you to stay ahead in this competitive business industry.
Customer Review
Ethelbert Teh
Had a chance of working together with Awebstar for security testing for my websites. The dedicated and prompt team was very accommodating to my tight turnaround times. Highly recommended their work!
John Alfonso
As a client for Awebstar, they have provided all capabilities, and functionalities of a modern, efficient, and scalable queue management system that suits our company’s business model. Not only are they flexible but very cooperative in terms of modifications and customizations on software developments to suit your business’ needs. Plus, I may add that they manage the projects on-time and prompt to update us on any bugs/fixes updates.
| Website: | https://awebstar.com.sg/ |
| Contact: | +656 6909 9163 |
| Location: | 03 Raffles Place, #08-01B, Bharat Building, Singapore 048617 |
| Opening Hours: | Mon-Fri 9AM-6.30PM | Closed on Sat&Sun |
7. SecondCRM
Trusted by hundreds of customers in Asia, Second CRM offers a standard technology platform that helps small and medium-sized enterprises create data-driven standard practices that boost productivity and support business expansion. In addition to the generic automation software the serves majority of small to medium businesses, Second CRM offer pre-configured CRM solutions, which help customers immediately benefit from the proven best practices.
Second CRM is Asia’s most preferred CRM and it’s not hard to see why. Their products support all Asian languages, taxation, currencies, and other local regulations. Plus, their dedicated team supports customers in all Asian languages using local phone numbers, email, or Whatsapp. Second CRM software works with most Asian providers for SMS, cloud, email, payroll, and accounting.
Customer Review
Jessica Tham
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially in providing customization, support, and advice to meet our requirements. Big thumbs up to the team for the great service!
Mr. Joseph Ong
The web-based Second CRM provides a central platform that serves the needs of our sales & marketing teams in various counties. Their support team is very professional with timely responses to our queries.
| Website: | https://www.secondcrm.com/ |
| Contact: | +65 6304 8022 |
| Location: | 8 Burn Rd, Singapore 369977 |
Conclusion
CRM software is the key to generating more leads, improving your company’s lead-to-deal conversion rate, and providing top-notch customer service. There are currently hundreds of CRM companies that offer the same functionality, and many startup businesses may find it overwhelming to choose one. Be sure to check out the companies listed above and see which one of the best CRM software in Singapore caters to your needs.
