Customer Relationship Management or CRM is a solution to manage a company’s customer database. Using a CRM software for your business not only helps manages the current customer database, but it also helps find potential new customers and even compile data from over the web on what your current and potential are saying about your brand or company.
CRM software draws data from different platforms, the company’s website, telephone, emails, marketing, and social media. With this data, businesses can plan and come up with strategies to further sales growth and how to better provide for customers’ needs. This improves the relationship between the company and the customer, helping greatly with customer retention.
Want your business to last? Here’s 11 of the best CRM software in Singapore.
Note: This list is strictly not in order.
Quick and on the go. QuickDesk has their CRM apps in Play Store and Apple Store to bring your business everywhere with you.
As one of the top CRM software in Singapore, Malaysia and Hong Kong, it’s not hard to see why. With some of the best features to assist in your business growth like mass communication with customized emails and SMS, automated activity tracker, and task management, it helps you save time but also build meaningful relations with your customers.
Contact Number: +65 6850 5073
Location: 61 Ubi Road 1, #03-23 Oxley Bizhub, Singapore 408727
Zoho’s CRM software is multichannel, ranging from emails, live chats, telephone, and social media to provide your business with real-time data of your customers’ database, allowing you to plan in sales.
Zoho has a special AI built just for their CRM software and Zia is the name. Zia detects abnormalities and winning patterns to provide you and your business with real-time data as well as advice on how to approach future sales plans. It even detects the tonality of your customers during online communications and suggests the next step to take!
Contact Number: +65 6723 1040
Everything is fast-paced which means there’s no time to wait and ponder on an ever-changing world of sales. TigernixCRM covers that for you. Completely automated, from customer support, marketing to reports, the software has your business covered.
Being only on one single platform with unlimited data storage, it cuts the cost of additional software to manage your business. Offering customisation of their software, the need for businesses of all industries are adaptable and covered.
Contact Number: +65 6760 6647
Location: Primz Bizhub, 21, Woodlands Close, #05-47, Singapore 737854
Taking your business’ operational and strategic direction into consideration, Plexure takes the utmost responsibility on making sure that your company’s business needs are taken care of and formulated a sensible CRM implementation to fit the business goals and budget.
Firming believing that understanding the company is the key to a successful CRM plan, in-depth research is taken to fully understand how the company is doing currently before suggesting the best CRM approach.
Contact Number: +65 6100 8081
Location: Oxley Tower, 138 Robinson Rd, #05-02, Singapore 068906
A management system designed for small businesses, Novatise’s CRM software gathers endless of data to help small businesses grow by storing customer data, email jobs and invoices to clients and manage customer relations.
With a strong security interface, only granting access to predetermined users, your business doesn’t have to worry a thing about security breaches!
Contact Number: 3157 9168
Location: Crasco Building, 11 Beach Road, #03-02, Singapore 189675
Their CRM software is cloud-based and with all your data stored in essentially limitless storage, you never have to worry about running out of space. Their interface is simple, ditching away the complicated processes and manual effort so that you can run your business easily and efficiently.
The customers of Salesforce have said that it can effectively rise 37% in sales revenue, higher customer satisfaction and relations and 43% marketing ROI.
Contact Number: +65 6302 5700
Location: Suntec Tower 5, 5 Temasek Boulevard, #13-01, Singapore, 038985
“Manage your business, your way. No two businesses are identical”, that’s easySales’ statement.
Being fully customizable to your business ideals and providing cloud-based storage and a 360-degree view of all customer information, market changes, and existing sale initiatives without the hassle of papers everywhere, your business is in safe hands of their software!
Contact Number: +65 6635 2686
Location: 299 River Valley Rd, Singapore 238340
Organize your opportunities, stay at the top of your game and take your winning piece when the chance is presented. Hashmicro tracks all possible leads and contacts that can be a lead in the future and lets you know when it can be converted to success.
Get instant visual information about next actions, new messages, top opportunities and expected revenues to run your business!
Contact Number: +65 6602 8002
Location: Oxley Bizhub, Blk 65 Ubi Road 1, #04-28, Singapore 408729
Sage CRM software gathers information to help in automating communications and activities to improve customer relationships across all platforms.
With easy access across all mobile platforms, your data is available anywhere, any time at your fingertips. The software can be integrated into any of Sage’s key business solutions for a complete view of your customer base.
Contact Number: +65 6336 6118
Location: Asia Square, Tower 2, 12 Marina View, #25-02, Singapore 018961
10. Infosun Technology
As one of the leaders of CRM software in Singapore, they work with your business’ existing system and gather information on how to enable your business to make rapid decisions.
Tailored to each business, Infosuntech offers the best-in-class CRM system with a choice of your technologies that suits the customer’s unique business requirements and strategies.
Contact Number: +65 6589 8552
Location:120 Telok Ayer St, Singapore 068589
CRM software is built around people and relationships, making it important for a business who want to maintain their relations with their customers to have such software.
With an easy to navigate configuration, you can have a quick overview of your business status and manage your business easily. Users have a choice of choosing on-demand service which enables you to access the CRM system with just internet access or on-premise service with the CRM software installed into the server.
Contact Number: +65 8687 8143
Location: Tong Lee Building Blk A, 35 Kallang Pudding Road #07-14, Singapore 349314