Services

Customer Relations Made Easy: 12 CRM System Providers in SG

September 16, 2019
CRM System Singapore

As a business with an online presence, it can be a challenge to maintain a personal and ongoing relationship with your customers. One way to do this is through an effective CRM system– where CRM stands for Customer Relationship Management.

A CRM system can help businesses and organisations keep track of customer data, manage rewards programmes, and analyse sales trends. Where so many businesses are moving online in a place like Singapore, a CRM system is necessary to keep up with the fast-moving competition.

To help you start your search for a suitable one, here is a list of 12 CRM systems in Singapore for your consideration.

Note: This list is strictly not in order.

1. CrimsonWorks

Image Credit: Crimson Works

As a Salesforce consulting partner, CrimsonWorks provides made-to-measure CRM solutions for the online businesses of today. With a formidable team of experts, they work closely with companies to craft robust software and wide-reaching marketing strategies. Comprehensive end-to-end services ensure businesses are kept up-to-date with managing their customer relations, giving them the necessary edge to thrive in today’s competitive online marketplace.

Website: https://www.crimsonworks.com
Contact Number:  +65 6511 3655
Location: 57 Loyang Drive, Level 3M, Singapore 508968
Operating Hours: Mon-Fri 9AM-6PM | Closed from Sat-Sun

2. Salesforce

Image Credit: SalesForce

Salesforce is a CRM system software that’s made to help businesses engage and manage their customers online. A customisable cloud-based model, it takes care of various aspects from sales to services to marketing. As a suite of softwares, it can potentially integrate the different facets of customer management and streamline the efficiency of your team.

Website: https://www.salesforce.com
Contact Number: 800 1301 448
Location: Suntec Tower 5, 5 Temasek Boulevard #13-01, Singapore 038985
Operating Hours:

3. POKET

Image Credit: POKET

A marketing and CRM software in your pocket, POKET emphasises on customer rewards in its CRM system. From e-vouchers to loyalty cards, Poket helps businesses acquire and retain clients. Believing customer rewards to be an effective marketing strategy, POKET also keeps track of business analytics, allowing businesses to gain a deeper understanding of their consumers. Cost effective and efficient, POKET will help your business rise to the top of their game.

Website: https://poket.com
Contact Number: +65 6829 7222
Location: Singapore Land Tower, 37th Floor, 50 Raffles Place, Singapore 048623
Operating Hours: Mon-Fri 9AM-5.30PM | Closed from Sat-Sun

4. Tigernix

Image Credit: Tigernix

Specialising in an array of online management systems, Tigernix is dedicated to making life easier for schools and businesses with their software. Their CRM system is built for the business and customer in mind, bridging the two parties through their web-based CRM and Groupware system. The platform-independent enterprise-ready software is best suited to growing SMEs who are looking to ease their transition into the digital realm.

Website: https://www.tigernix.com
Contact Number: +65 6760 6647
Location: Primz Bizhub, 21 Woodlands Close, #05-47, Singapore 737854
Operating Hours: Mon-Fri 9AM-6PM | Closed from Sat-Sun

5. ZenCloud Technologies

Image Credit: ZenCloud Technologies

ZenCloud Technologies aims to bring user-friendly web and mobile solutions to businesses, to reduce unnecessary paperwork and boost productivity. Their all-rounded strategies allow businesses to focus on other aspects of their work, while maintaining an effective way to do customer engagement. Featuring real-time sales tracking, now your sales team can focus better on clinching more sales.

Website: http://www.zencloud.com.sg
Contact Number: +65 6871 8789
Location: MidView City, Sin Ming Lane, #06-51-20, Singapore 573968
Operating Hours: Mon-Fri 10AM-7PM | Closed from Sat-Sun

6. Crystal Dash

Image Credit: Crystal  Dash

More than a CRM software, Crystal Dash also streamlines operations within the company, integrating processes and communications. Automated records of sales and customer behaviour mean there is more time for actual customer interactions and additional sales. Choose from their range of CRM solutions depending on your company’s needs, and look forward to a newfound effeciency in your business.

Website: https://www.crystaldash.com
Contact Number: +65 6727 8111
Location: 69 Ubi Road 1, #05-29A Oxley Bizhub, Singapore 408731

7. PIXART

Image Credit: PIXART

An established web solutions company that also provides creative design services, Pixart’s CRM system is a powerful tool that allows businesses to track, manage, and boost customer interactions. With a growing list of satisfied corporate clients, Pixart has managed to distinguish themselves through their pursuit of practical and customer-centric solutions.

Website: https://www.pixart.com.sg
Contact Number: +65 6345 0906
Location: Oxley Bizhub, 73 Ubi Rd 1, #05-55, Singapore 408733
Operating Hours: Mon-Fri 9AM-5.30PM | Closed from Sat-Sun

8. EQUIP

Image Credit: EQUIP

EQUIP empowers businesses with a robust CRM tool, packed with useful features that any company will be grateful to have. The CRM tool can help online businesses set up marketing campaigns targeted at specific groups of customers, allowing businesses to maintain and create more leads. As a comprehensive CRM system, EQUIP’s software will benefit organisations looking to bring their business online.

Website:https://www.equiperp.com
Contact Number:+65 6602 8002 |+65 8777 6207 (Whatsapp)
Location: Oxley Bizhub, Blk 65 Ubi Road 1, #04-28, Singapore 408729

9. Awebstar Technologies

Image Credit: Awebstar Technologies

 

Awebstar Technologies is committed to building innovative tech solutions for businesses. Their all-rounded CRM system lets businesses boost sales by understanding their clients’ needs better, and build better customer relationships. This reliable tech company’s expertise in software and business solutions will prove itself valuable to any businesses that want to streamline their sales and marketing processes.

Website: https://awebstar.com.sg
Contact Number:+65 6909 9163
Location: Bharat Building, 03 Raffles Place, #08-01B, Singapore 048617
Operating Hours: Mon-Fri 9AM-6PM | Closed from Sat-Sun

10. Second CRM

Image Credit: Second CRM

Established in Malaysia in 2010, Second CRM has fast expanded into a regional technology partner that provides custom-made CRM solutions to businesses. Now headquartered in Singapore, Second CRM has assisted many organisations in transforming their digital businesses seamlessly. Their dedicated team is ever-ready to respond and create the best-suited software to help their clients’ businesses grow.

Website: https://www.secondcrm.com
Contact Number: +65 6304 8022
Location: Trivex, 8 Burn Road #07-07, Singapore 369977
Operating Hours: Mon-Fri 9AM-5PM | Closed from Sat-Sun

11. Deskera

Image Credit: Deskera

A leading business software company, Deskera helps companies do customer engagement right. Businesses will benefit from the customer-centric CRM system, which in reality takes the business half the effort to execute. Improve customer relationships with Deskera and win more customers with effective after-sales support and sales tracking. If your business needs a new way to interact with your customers, a CRM system like this is just for you.

Website: https://www.deskera.com
Contact Number: +65 6536 1420
Location: 1 Raffles Place, Tower 1, #18-01, Singapore 048616
Operating Hours: Mon-Fri 9AM-6PM | Closed from Sat-Sun

12. HashMicro

Image Credit: HashMicro

HashMicro is a forward-looking tech company that builds ready-made business solutions. With a slew of software for various business needs, their CRM system remains one of the necessities in any business. Customisable with a range of industry-specific modules, it is a complete package of CRM functions to enhance the efficiency and profitability of your organisation. Keep up to date on your business processes with an effective CRM with HashMicro.

Website: https://www.hashmicro.com
Contact Number:+65 6602 8002
Location: Blk 67 Ubi Road 1, #05-15 Oxley Bizhub, Singapore 408730
Operating Hours: Mon-Fri 9AM-6PM | Closed from Sat-Sun