404 Not Found: What Does It Mean And How To Fix It?
- May 7, 2025
- Business Insights

If you are a frequent online user, chances are, you have already encountered a 404 error page at least once. 404 errors basically signify that the server could not find the requested webpage. These errors are part of the HTTP status codes, specifically indicating that the server is reachable but the specific page is not. Users typically encounter a 404 error when a webpage has been moved or deleted, or if the URL was typed incorrectly. This error is a frequent occurrence and can be frustrating for users, disrupting their browsing experience and potentially leading them to abandon the site altogether.
Understanding the meaning of 404 errors and knowing how to address them is crucial, specifically for both web developers and site administrators. For developers, it is important to ensure that all links on a website are functional and that any changes to URLs are properly managed through redirects. For site administrators, on the other hand, monitoring and fixing 404 errors can improve user experience and maintain the site’s credibility. If you wish to learn more about these errors, read on as this article provides a brief discussion that answers the questions: What do 404 errors mean? And what to do if 404 not found errors appear while you are browsing the internet?
What is a 404 Error?

As mentioned, a 404 error page, often referred to as “404 not found,” is an error message that appears when a webpage fails to load. This typically happens when a user tries to access a page that does not exist on the website. Instead of displaying the intended content, the 404 error page is shown to inform the user of the issue. This can occur if the webpage has been removed or relocated, or if the URL was entered incorrectly.
These 404 errors are linked to DNS issues, indicating that the computer could not locate a website matching the entered address. This can happen for two main reasons: either the website has changed its address or has been taken down, or the user has mistyped the URL. When the browser attempts to load the site but finds a mismatch in the address, it triggers a 404 error, displaying the error page. Keep in mind that this issue is universal and can occur on any website or device, regardless of optimisation for mobile use.
What is the Significance of 404 Error Pages?
Understanding 404 not found errors is important, specifically for businesses that own websites. Your website essentially serves as a vital tool for conducting business, whether it is used to communicate with customers, build your brand, foster relationships, or facilitate transactions. Regardless of its primary function, your website is a crucial component of your business operations. So, when users encounter difficulties accessing your site, it negatively impacts your business, even driving customers away. This is why it is essential to understand how to utilise 404 error pages to minimise issues and maintain a positive relationship with customers who experience problems while trying to use your website.
What to Do If You Get a 404 Error?

A 404 error is seldom a cause for celebration, as it indicates that visitors to the website have not found the content they were seeking. However, the presence of a 404 page does not necessarily mean that a visitor’s desired information is completely unavailable. Oftentimes, the solution to this error is simple and straightforward, and the visitor can be quickly redirected to the correct webpage they were initially looking for. If you are an online user encountering the 404 not found error for the first time, here are some easy solutions you can try to resolve the issue:
- Check the URL: Whether you manually entered the URL or followed a link, errors can occur. As such, it is important to recheck your specified path, as mistakes might have been made. These errors could include typos or misplaced forward slashes. Take note that this is easier to verify with ‘clean’ URLs, which contain readable words rather than complex abbreviations, letters, numbers, and symbols.
- Reload the Page: Sometimes, a 404 error might simply occur because the page did not load properly. You can easily check this by clicking the ‘Refresh’ button in your browser or pressing the F5 key.
- Utilise the Search Function: Many websites include a search function on their homepage. By entering one or more keywords, this feature can help you locate the specific page you are looking for.
- Make Use of a Search Engine: You can also use a search engine to locate a website. By entering the website domain and/or relevant keywords, you should be able to find the desired site, provided it exists.
- Delete Cookies and Browser Cache: If you can access the website from another device and the HTTP 404 error only appears on a specific computer, the issue might be with your browser. To resolve this, try clearing the browser cache and deleting all cookies for the site. This may then allow you to access the page successfully.
- Get in Touch With the Site Owner: If none of the previous tips have worked, your best option might be to contact the website’s administrators. You can usually find their contact information in the website’s masthead or on a dedicated ‘Contact Us’ page. They can confirm whether the page you are looking for exists. If the page has been moved to a new URL, informing the website operator will be helpful. They can then fix the 404 error by setting up a domain redirect, which will automatically guide users from the old page to the new one.
Conclusion:
Overall, 404 errors are a common occurrence for online users, indicating that the server could not find the requested webpage. Understanding why these errors happen in the first place is necessary, as they often result from pages being moved, deleted, or URLs being mistyped. This knowledge is specifically important for web developers and administrators to ensure a seamless user experience and maintain site credibility. Fortunately, there are simple ways to resolve these issues, which help users quickly find the content they are looking for and reduce their frustration. By addressing 404 errors effectively, website owners can ultimately enhance site navigation and retain visitors who can potentially convert into paying customers.